Simple Connect is the ideal solution for companies looking for resources that allow you to create relationships, loyalty and sales strategies through a single platform, in a simple, fast, safe, efficient and low cost manner. With this powerful platform you will be able to put your communication plan into practice with a few clicks and no complexity.
Simple ConnectSimple Connect
A new way to communicate with your customers
Simple Connect is a live CRM with several features for you to connect to your customers, whether they are in your physical establishments, or not. With this powerful platform you will be able to generate new leads, consolidate your existing customers into a single database, recognize profiles and behaviors, and put into practice segmented communication strategies, whilst taking advantage of the resources that exist in the solution.
Draw up contact rules in a simple, fast and secure way by connecting to your customers via SMS, WhatsApp or Email. Through a single WEB interface you will be able to create and manage a customer base, create marketing and sales strategies, invest on customer retention, promotional campaigns, in addition to monitoring the quality of your services alongside your customers.
Simple Connect Benefits
- Single platform and 100% WEB;
- Generate new leads for your customer base;
- Offer free internet access and create business opportunities;
- Understand who your client is and what their behavior is in their locations;
- Surprise your customer as soon as they arrive at any of your locations;
- Create promotional activities, contests or announcements – with understanting of your investiment return;
- If desired, be notified when a VIP customer arrives at any of your locations;
- Keep your customer registration up to date and get your customer’s consent to use their data in LGPD-compliant relationship strategies.
- Integrate Simple Connect with other platforms via API and exchange customer data between systems.
Simple Connect
A new way to communicate with your customers
Protection
100% adherent tool Law No. 13,709 / 2018 General Data Protection Law and Law No. 12,965 / 2014 - Marco Civil da Internet. Take advantage of this channel to secure your client's consent to collect data for marketing and rconnection strategies.
Control
Unique and exclusive interface for you to generate leads, as well as, identify and connect with customers who are registered in your database – all in a simple, fast and intuitive way.
Register
The customer registration interface is simple, intuitive and 100% customized with the visual identity of your company. Access to the free WiFi network can be done by reading a QRcode or simply selecting the name of the network.
Registration
1) Customer registers via QRcode;
2) Customer registers to access internet;
3) Link sent through a campaign for registration update;
4) Employee of the establishment registers the new client;
5) API integration with legacy solution;
Strategy
The customer registration interface is simple, intuitive and 100% customized with the visual identity of your company. Access to the free WiFi network can be done by reading a QRcode or simply selecting the name of the network.
Traceable
Complies with the civil framework of the internet, ensuring full traceability of who, when, and where, for how long and which device used free WiFi
Simple Connect System Features
- Custom Hotspot
- Customer Database
- Customer Registration Validation
- URL Redirection
- Real-Time Dashboard
- Reports and graphs
- Multi Languages
- Creation of campaign templates
- Promotion Campaigns
- Draw Campaigns
- Communication Campaigns
- Contact Ruler
- Data Export
- Blocking unwanted users
- Surveys
- VIP alert
- Importing customers
- API integration
- Customer registration via QRCode
- Customer's length of stay
- Customer frequency
- Customer location and behavior whilst on your network
FREQUENTLY ASKED QUESTIONS
What is the Simple Connect solution?
Simple Connect is the ideal solution for companies looking for resources that allow you to create relationships, loyalty and sales strategies through a single platform, in a simple, fast, safe, efficient and low cost manner. With this powerful platform you will be able to put your communication plan into practice with a few clicks and no complexity.
Why should I purchase the Simple Connect solution for my business?
Simple Connect will help your company in capturing leads, but with the relationship resources present in the solution, you will also be able to engage your customers to buy more of your products and services. In addition, you will be able to take advantage of these resources to establish a connection and captivate and retain your customers. All this in a more personalized and creative way.
Is the Simple Connect solution appropriate to the rules of the General Data Protection Act (LGPD)?
Yes, the Simple Connect solution is adhering to law no. 13.709/2018 General Data Protection Law, as it uses mechanisms to request consent for the use of the data informed by customers during the registration process, authorizing the use of this data for marketing and relationship actions.
s the Simple Connect solution in accordance with the Law of the Internet Civil Framework?
Yes, the Simple Connect solution ensures full traceability of who, when, where, for how long and which device used free WiFi in accordance with the Internet Civil Framework Act. Law No. 12,965/201.
How do my customers use the Simple Connect solution?
There are several ways your customer uses the Simple Connect solution, it will depend on the strategy adopted by you. For example, you can create a QRcode available in your physical establishment, tied to a promotion to engage your customers. You can also make free internet access available, and when the customer makes use of it for the first time, a simple, fast and secure registration is requested. Another way is by registering the customer as soon as they pay their bill, or by triggering a campaign with a link to update their registration. All this through efficient digital channels like WhatsApp, SMS and Email.
When the customer returns to my establishment, is it necessary to register again?
The customer experience was fully considered in the construction of the solution,
when the costumer approaches or enters the establishment, they are automatically connected to the network and the entire history of the day and time of connection is updated in the user’s registration, which allows you to know which customer frequents your establishment the most.
How do I access the information obtained from my customers in the registration process?
By signing up for the Simple Connect solution, you (or a person appointed by you) will receive access to a WEB page in which you can check, in real time and via dashboard, data, profiles and customer status. You can also integrate Simple Connect via API with legacy applications to export customer data between apps.
Can I rely on Simple NetWork professionals to help me analyze the data and define the strategic approach with my client?
Of course! Simple NetWork has an additional service called Simple Analytics that supports our customers in compiling, analyzing and generating action plans based on agile methodologies. This service works alongside the Simple Connect solution. For more details on Simple Analytics, please contact us.
Does the implementation of the Simple Connect solution require a lot of financial investment and is it time-consuming?
The Simple Connect solution has a fast deployment process by working in the cloud*
* If the contractor chooses to use the capture of leads via free internet, the implementation may take longer, due to the fact that it is necessary to acquire, configure and install antennas in the physical locations.
